Jetson Hoverboard Manual: A Comprehensive Guide
This manual details safe operation, maintenance, and crucial recall information for Jetson hoverboards, addressing lithium-ion battery fire risks and CPSC guidelines.

Understanding Your Jetson Hoverboard
Your Jetson hoverboard utilizes advanced self-balancing technology, employing gyroscopic sensors and a powerful electric motor for a unique riding experience. It’s crucial to recognize these scooters, despite the common name, don’t actually hover; they glide on two self-balancing wheels. Understanding the core components – the battery, motor, and control systems – is paramount for safe and effective use.
Recent recalls, impacting 53,000 units, highlight potential fire hazards linked to the lithium-ion battery packs. These batteries can overheat, posing a significant risk. Familiarizing yourself with the recall details from the CPSC is essential, especially if you own a Jetson Rogue model. Proper care and adherence to safety guidelines are vital for enjoying your hoverboard responsibly.
Safety Precautions & Warnings
Prioritize safety! Always wear a helmet, knee pads, and elbow pads when operating your Jetson hoverboard. Be aware of your surroundings and ride in open, well-lit areas, avoiding traffic and pedestrians. Never exceed weight limits, as this can compromise stability and increase the risk of accidents.
Critically, heed the recent CPSC recall concerning fire hazards associated with the lithium-ion battery. Immediately discontinue use if you notice overheating, smoke, or unusual smells. A tragic incident involving two young sisters underscores the severity of these risks. Regularly inspect your hoverboard for damage and adhere strictly to charging instructions to prevent potential fires.
Component Identification
Familiarize yourself with your Jetson hoverboard’s key components for safe operation and maintenance. The Power Button, typically located on the underside near the charging port, initiates and terminates operation. Indicator Lights display battery level and charging status.
Foot Pads, covered with Grip Tape, provide secure footing during rides; ensure they are clean and dry. Locate the Charging Port – a crucial point for safe charging practices, adhering to specified voltage and time limits. Understanding these elements is vital, especially considering recent recalls related to battery safety and potential fire hazards, prompting careful inspection of all components.
Power Button & Indicator Lights
The Power Button initiates and terminates hoverboard operation; a single press typically activates the self-balancing system. Indicator Lights provide crucial feedback. A solid green light usually signifies a fully charged battery and operational readiness.
Flashing red or amber lights often indicate low battery levels or potential system errors, requiring immediate charging or troubleshooting. Pay close attention to light patterns, as they can signal critical issues, particularly concerning the lithium-ion battery. Understanding these signals is paramount given recent fire hazard recalls and the importance of safe operation.
Foot Pads & Grip Tape
The foot pads are integral to maintaining balance and control while riding your Jetson hoverboard. They are designed with textured surfaces and, crucially, grip tape to prevent slippage, especially during dynamic movements. Regularly inspect the grip tape for wear and tear; compromised grip significantly increases the risk of falls and potential injury.
Ensure your shoes have adequate traction to complement the foot pad’s grip. Clean the foot pads frequently to remove dirt and debris that can reduce effectiveness. Proper foot placement, centered on the pads, is essential for activating the self-balancing features and safe operation.

Charging Port Location
The charging port on your Jetson hoverboard is typically located on the underside of the unit, near the center. It’s designed to accommodate a specific DC power adapter – using an incompatible charger can damage the battery and create a fire hazard, as highlighted by recent recalls. Before connecting the charger, ensure the hoverboard is powered off.
Inspect the port for any debris or damage before each charge. A damaged port could lead to improper charging or electrical issues. Always use the provided charger and avoid charging on flammable surfaces. Proper charging practices are vital for battery longevity and overall safety.
Charging Your Jetson Hoverboard
Proper charging is crucial for the longevity and safe operation of your Jetson hoverboard, especially considering recent recalls related to lithium-ion battery fires. Always use the provided charger; incompatible chargers pose a significant risk. Initial charging requires several hours – typically 3-5 – to fully saturate the battery. Monitor the indicator light; it usually changes color when fully charged.
Avoid overcharging, as this can degrade battery performance and increase fire risk. Charge in a well-ventilated area, away from flammable materials. Regularly check the charging port for damage. Following these guidelines ensures a safe and efficient charging process.
Initial Charging Procedure
Upon receiving your Jetson hoverboard, a complete initial charge is essential before first use. Connect the provided charger to the charging port, ensuring a secure connection. The indicator light will illuminate, typically red, signifying charging is in progress. Allow the hoverboard to charge uninterrupted for a minimum of 3 to 5 hours, even if the light changes color sooner.
This initial full charge optimizes battery performance and lifespan. Do not use the hoverboard while it’s charging. Disconnect the charger once fully charged to prevent overcharging and potential hazards, particularly given the lithium-ion battery risks associated with recalls.
Charging Time & Battery Life
Typical charging times for a Jetson hoverboard range from 3 to 5 hours for a full charge, though this can vary based on battery condition and charger amperage. A fully charged battery generally provides 30 to 60 minutes of continuous use, depending on rider weight, terrain, and speed.
Consistent, full charges are recommended to maximize battery lifespan. Avoid frequently letting the battery completely drain, as this can reduce its overall capacity. Be mindful of potential fire hazards linked to lithium-ion batteries, and never leave a charging hoverboard unattended.
Identifying a Fully Charged Battery
A fully charged Jetson hoverboard typically displays a solid green indicator light on the charging port. Some models may also emit an audible signal to confirm completion. However, always verify by observing the charging duration – typically 3-5 hours.
Disconnect the charger immediately once fully charged to prevent overcharging, which can damage the battery and increase fire risk. Regularly inspect the battery for swelling or unusual heat, indicators of potential issues. Prioritize safety given the lithium-ion battery hazards and CPSC recall concerns.
Operation & Riding Techniques
Before riding, ensure the hoverboard is calibrated on a level surface. Power on using the designated button, and the self-balancing feature will activate. Step onto the footpads with a slight forward lean, maintaining a balanced stance. Gentle pressure with your toes controls forward movement, and heel pressure initiates braking or reverse.
Practice in an open area, away from obstacles. Avoid sudden movements and maintain a comfortable speed. Be mindful of battery life and surroundings. Prioritize safety, especially considering the potential fire hazards associated with lithium-ion batteries and recent recalls.
Powering On & Off

To power on your Jetson hoverboard, locate the power button, typically near the charging port. Press and hold the button until the indicator lights illuminate, signifying activation of the self-balancing system. Ensure you are on a level surface before attempting to mount.
To power off, press and hold the power button again until the lights extinguish completely. Never attempt to force the hoverboard off or disconnect the battery while in operation. Always fully power down before storing or transporting, mitigating potential hazards related to the lithium-ion battery.
Calibration & Self-Balancing
Your Jetson hoverboard features a self-balancing system requiring initial calibration for optimal performance. Upon powering on, the board automatically initiates this process, indicated by flashing lights or audible cues. Maintain a stationary position on a level surface during calibration – avoid movement.
If the board seems unstable, or drifts unexpectedly, recalibration may be necessary. Gently lift the board off the ground and power cycle it. The internal gyroscopes and sensors will re-align, restoring balance. Consistent calibration ensures a safe and enjoyable riding experience, crucial given lithium-ion battery safety concerns.
Basic Riding Stance & Movement
Maintaining a balanced stance is key to successful hoverboard riding. Position your feet shoulder-width apart, slightly bent at the knees, and look forward. Gently lean in the direction you wish to travel; the board responds to subtle shifts in weight. Avoid abrupt movements, as these can disrupt balance and potentially lead to falls.
Start slowly in an open, flat area. Practice small movements before attempting turns or increased speeds. Remember, the self-balancing system assists, but rider control is paramount, especially considering recent fire hazard recalls related to lithium-ion batteries. Prioritize safety and gradual skill development.
Maintenance & Care
Regular maintenance ensures optimal performance and longevity of your Jetson hoverboard. Cleaning should involve a damp cloth to wipe down the exterior, avoiding water entering the electrical components – a critical consideration given lithium-ion battery risks. Inspect the footpads for wear and tear, and ensure the grip tape remains secure.
Battery care is paramount. Avoid overcharging and store the hoverboard in a cool, dry place, away from direct sunlight. Be aware of the recent CPSC recall concerning fire hazards; proper storage minimizes potential risks. Consistent care extends the life of your device and contributes to safer operation.
Cleaning Your Hoverboard
Maintaining a clean hoverboard is essential for both aesthetics and functionality. Use a slightly damp, non-abrasive cloth to wipe down the exterior surfaces, removing dirt and grime. Never use harsh chemicals or solvents, as these can damage the plastic casing or internal components. Avoid getting water near the charging port or any electrical areas – this is crucial given the lithium-ion battery fire risks highlighted in recent recalls.

Pay close attention to the footpads and grip tape. Remove debris regularly to maintain traction. A gentle brush can help dislodge stubborn particles. Ensure the hoverboard is powered off and unplugged before cleaning.
Battery Care & Storage

Proper battery care is paramount, especially considering the fire hazard recalls associated with lithium-ion batteries in Jetson hoverboards. Always fully charge the battery before prolonged storage. Store the hoverboard in a cool, dry place, away from direct sunlight and extreme temperatures. Never leave the hoverboard unattended while charging, and avoid charging it overnight.
Regularly check the battery for any signs of damage, such as swelling or leakage. If you notice anything unusual, discontinue use immediately and contact Jetson Electric Bikes support. Following these guidelines minimizes the risk of overheating and potential fire hazards.
Troubleshooting Common Issues
If your Jetson hoverboard isn’t powering on, first ensure it’s fully charged. Check the power button and indicator lights for any signs of life. If it powers on but doesn’t balance, attempt recalibration following the instructions in the ‘Calibration & Self-Balancing’ section. Persistent balancing issues may indicate a battery or internal component problem.
For connectivity issues, ensure Bluetooth is enabled on your device. If you suspect a fire hazard – swelling, smoke, or unusual smells – immediately stop using the hoverboard and contact Jetson Electric Bikes. Do not attempt to repair it yourself.
Fire Hazard Recall Information
Jetson Electric Bikes has issued a critical recall of 53,000 hoverboards due to significant fire hazards. The U.S. Consumer Product Safety Commission (CPSC) reports that lithium-ion battery packs can overheat, posing a serious risk of fire. Tragically, two deaths have been linked to these incidents. This recall affects numerous self-balancing scooters.
The primary concern is the potential for the lithium-ion batteries to ignite, even when not in use or while charging. Owners of recalled models should immediately cease use and follow the instructions provided by the CPSC and Jetson for remediation. Ignoring this recall could have devastating consequences.
CPSC Recall Details (53,000 Units)
The U.S. Consumer Product Safety Commission (CPSC) announced the recall of approximately 53,000 Jetson hoverboards on [Date ⸺ information not provided, needs updating]. This large-scale recall stems from reports of overheating lithium-ion batteries, leading to potential fires and, tragically, two confirmed fatalities. The recalled units were sold at various retailers nationwide and online.
The CPSC’s recall number is [Recall Number ⸺ information not provided, needs updating]. Consumers are urged to immediately stop using the recalled hoverboards and contact Jetson Electric Bikes for a full refund or a free battery replacement. Detailed information and instructions are available on the CPSC website.
Lithium-Ion Battery Risks
The primary hazard associated with these Jetson hoverboards centers around the lithium-ion battery packs. These batteries, if damaged or defective, can overheat and ignite, posing a significant fire risk to consumers and their property. Overcharging, improper storage, and physical damage can all contribute to battery failure.
The risk is heightened due to the battery’s internal chemical composition. A thermal runaway event can occur, leading to rapid heating and potentially an explosion. It’s crucial to follow all charging instructions and avoid leaving the hoverboard unattended while charging. Proper battery care is paramount for safe operation.
What to Do If You Own a Recalled Model
If you possess a recalled Jetson hoverboard, immediately cease use and do not attempt to charge it. Contact Jetson Electric Bikes directly to initiate the recall process and receive instructions for returning the unit. Do not discard the hoverboard as this could pose a continued fire hazard.
Consumers are advised to register their recalled hoverboard with Jetson. This ensures they receive updates and potential remedy options. The CPSC recall details provide specific model numbers affected; verify if your unit is included. Prioritize safety and follow the provided guidelines to mitigate the risk of fire.
Warranty Information & Support
Jetson Electric Bikes provides warranty coverage for its hoverboards, protecting against manufacturing defects. Coverage details vary by model and purchase date; refer to your original purchase documentation for specifics. To initiate a warranty claim, contact Jetson’s customer support team directly.
Registering your hoverboard is crucial for streamlined support and recall notifications. Visit the Jetson Electric Bikes website to complete the registration process. For immediate assistance, utilize the contact information provided on their official website. This includes phone numbers and email addresses for dedicated support personnel.
Jetson Electric Bikes Contact Information
For warranty claims, recall inquiries, or general support regarding your Jetson hoverboard, reaching out to Jetson Electric Bikes directly is essential. Their official website serves as the primary hub for contact details. Currently, the most effective method is often through their dedicated customer service email address, readily available on their site.
While a direct phone number may be listed, response times can vary. Check the website’s FAQ section for immediate answers to common questions. Ensure you have your hoverboard’s model number and proof of purchase available when contacting support to expedite the assistance process.
Warranty Coverage Details
Jetson Electric Bikes’ warranty coverage for hoverboards typically extends to manufacturing defects in materials and workmanship for a specified period, often 90 days from the date of purchase. This warranty doesn’t cover normal wear and tear, accidental damage, misuse, or modifications. Crucially, the warranty is void if the unit is involved in an accident or used improperly.

Proof of purchase is mandatory for any warranty claim. The recall related to fire hazards may have altered or superseded standard warranty terms for affected models; always check the latest recall information on the CPSC website. Registering your hoverboard can streamline the warranty process.
Registering Your Hoverboard
Registering your Jetson hoverboard is strongly recommended for several key reasons, including streamlined warranty claims and crucial recall notifications. Registration allows Jetson Electric Bikes to directly contact you with important safety updates, like the recent fire hazard recall involving 53,000 units.
The registration process typically involves providing your purchase details, contact information, and the hoverboard’s serial number through the Jetson Electric Bikes website. This ensures you receive timely alerts regarding potential safety issues and facilitates quicker assistance if needed. Registering also helps Jetson improve product safety and quality.

